Constructive Debate: Is It Employee Turnover or Displacement by Artificial Intelligence?

Abstract

This study aims to review the previous research related to the influence of artificial intelligence usage on employee turnover in the different industries. Reviewing the paper's findings and results such sum to be compared or presented at the same paper for clear indications and statistics as gaps to be analyzed in the future research. This study employed action research method to emphasize the influence of AI usage on the turnover rates all over the world and in different industries. Deeper understanding and discussion through the action research will enrich the theoretical frame model and facilitate structural models to be adopted by the industries to be implemented as a practical working strategy. The findings of the research reported the diversity of the influence of AI usage in the different industries, as AI create job vacancies more than job displacement in healthcare and education industries. Meanwhile, AI usage displaces jobs more than creating jobs in manufacturing and retail industries.